![]() ![]() Some of the effects and responses were anticipated, some are surprises, and others are evolving in real-time.ĬOVID-19 has disrupted the ‘real’ world and has substantial implications for the virtual world and thus the Internet ecosystem. Some will result in long-lasting changes, while others may be temporary crisis responses. 1 This dramatic shift had profound effects on our social and economic lives. Where possible, virtual encounters replaced physical ones, and social, educational, and commercial activity increasingly moved online during the course of the lockdown and ongoing pandemic (at least for those activities that could shift online). The virus SARS-CoV-2 and the associated disease COVID-19, which the WHO declared a pandemic on 11 March 2020, turned the world upside down, resulting in countries across the globe issuing various forms of stay-at-home social distancing rules and closing in-person economic activity in an effort to stem the spread of the disease (European Centre for Disease Prevention and Control, 2022 WHO, 2022). The full terms of this licence may be seen at. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. This chapter is published under the Creative Commons Attribution (CC BY 4.0) licence. Ĭopyright © 2023 Volker Stocker, William Lehr and Georgios Smaragdakis License (Ed.) Beyond the Pandemic? Exploring the Impact of COVID-19 on Telecommunications and the Internet, Emerald Publishing Limited, Bingley, pp. (2023), "COVID-19 and the Internet: Lessons Learned", Whalley, J., Stocker, V. This chapter makes two contributions: first, we derive lessons learned for a future post-COVID-19 world to inform non-networking spheres and policy-making second, the insights gained assist the networking community in better planning for the future. With a focus on the USA and Europe, we examine the responses of both public and private actors, with the latter including content and cloud providers, content delivery networks, and Internet service providers (ISPs). While we place a particular focus on deriving insights into how we can better respond to crises and better plan for the post-COVID-19 ‘new normal’, we analyse the impact on and the responses by different actors of the Internet ecosystem across different jurisdictions. In this chapter, we characterise and evaluate the evolving impact of the global COVID-19 crisis on traffic patterns and loads and the impact of those on Internet performance from multiple perspectives. It has caused a significant exogenous shock that offers a wealth of natural experiments and produced new data about broadband, clouds, and the Internet in times of crisis. The COVID-19 pandemic has disrupted the ‘real’ world and substantially impacted the virtual world and thus the Internet ecosystem. ![]()
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